Returns & Exchanges
At Solara, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible home goods.
Return Process
- 1.Initiate Your Request
Log into your account portal or use our guest order tracker to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags, manuals, and protective materials are included to prevent damage during transit.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a home pickup through our returns portal.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.